Mac Support

 

Based in Ramsgate and London, Mac Medicine is run by Ali Musa, an Apple Mac expert with 30 years' experience in all things Apple and specialising in creative workflows. Mac Medicine’s clients range from home users to artists, gallerists, architects, fashion designers, historians and photographers. Even bee keepers! With an intuitive understanding of creative process, Mac Medicine offers friendly, jargon-free, one-to-one problem solving, training and support. For in-person support in your home or business, I am available in London and also Thanet (Ramsgate, Broadstairs, Margate). If you are anywhere else in the world, I can assist you remotely.

Remote support

Need help today? I can connect remotely to any device anywhere in the world to resolve issues and assist with whatever you wish to achieve. Contact me to arrange a support session.

Click on the biscuits to download my remote support software.

 

training

 

Whether you are a beginner or an advanced user, learn how to manage your files, streamline your workflow, and take control of your technology to prioritise your creativity. Need a new website? Or printed material? Or learn how to collaborate with others, batch process files and retouch images. Whatever you need, there is a simpler, more effective way to achieve it.

Creative solutions

Learn how to create attractive portolios of your work for curators, produce a stylish email campaign, organise and manage your image libraries. Create visual mock-ups of artworks for exhibitions spaces, design scaled vinyl text for gallery walls. Whatever your creative practice, Mac Medicine offers intuitive solutions that complement your way of thinking and doing.

Accessibility

Make use of Apple’s in-depth accessibility features built-in to all their products. Use voice control and dictation to control your devices and compose text. Head control to use gestures to control your mouse. Your devices have hidden features to empower and assist you whatever your circumstance.

Get help with…

  • Parental Controls

  • Poor wireless signal

  • Finding your files

  • Organising your files

  • Managing and editing images

  • Networking and file sharing

  • Password management

  • Securing your data and services

Don’t let the small problems become big problems. Using remote support, you can get help when you need it to prevent issues eating up your time.

 

web design

 

Mac Medicine creates simple and intuitive website designs that are tailored to each client's needs. And you can manage the content yourself with little or no technical knowledge so you have total control. Specialising in Squarespace and Wordpress, recent sites have been for a book publisher, contemporary artist, architect, designer, landscape gardener and a writer.

To discuss your new website and develop your online presence contact me.

 
 

computers for schools

Mac Medicine’s Computers for Schools scheme has been running since 2015.  Clients can donate their old computers to Mac Medicine and in return their data will be securely erased at no cost, ensuring their privacy is not at risk, before passing the Mac on to a local school.

Even today, there are many families with no computer at all and children are restricted in terms of their learning.

“There is a powerful link between poverty and academic performance. In 2012 only 37% of children eligible for Free School Meals got an A* to -C grade in English & Maths compared to 63% of all the other children; a 26% point gap (DfE).”
— Judith Burns, BBC News education reporter

Just upgraded? Your old Mac could make a huge difference to someone. If you would like to donate, please get in touch.

 
 

contact

Want to discuss a design project or learn how to achieve your creative goals? Let’s talk. Or maybe you need help solving a technical issue? Let’s fix it. Use the form below or call me on +44 (0) 7968 271048.
If you are based in Thanet, Kent (Ramsgate, Broadstairs, Margate) or London, get in touch to discuss your needs.